TiviMate Player
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Talk to support

A person answers, any hour of the day. Ordering, setting the service up on your device, something that will not play, or a question about billing — this is the way through for all of it.

Send us a message

Four fields. A person answers, any hour of the day.

This is where the reply goes, and where credentials are sent if you are ordering.

Knowing the device usually saves a round trip.

We use what you send here to answer you, and for nothing else. No account is created, no newsletter follows, and no card details are ever requested by email.

What to tell us

  • Help setting the service up on my device
  • Something will not play
  • A question before I order
  • My credentials have not arrived
  • A billing question

Name the device, and if something will not play, say what the screen actually shows. It gets us to the answer in one reply instead of three.

Message us on WhatsApp+44 7473 950192 — usually the fastest reply

Or write to us yourself

hello@tivimateplayerpro.com — Support answers around the clock, every day.

Not ordered yet? The four plans are here, and the setup guides answer most questions before you need us.